Terms and conditions

Last updated: 7th Apr 2024

1. Terms and Conditions

The FlexyB Rewards program (« FlexyB Rewards Program »,) is the loyalty rewards and recognition program operated by FlexyB Rewards Inc. (« FlexyB Rewards », « we », « our », and « us »), a subsidiary of World Pub. The FlexyB Rewards program allows individuals to become members (« Member »), open a FlexyB Rewards account (« Account »), accumulate FlexyB Points (« FlexyB Points ») by purchasing products and services from participating partners and suppliers, and redeem FlexyB Rewards Points for a range of products, merchandise, gift cards, and other rewards directly from participating partners or through FlexyB Rewards third-party suppliers, all subject to these terms and conditions (« Terms »).

These Terms and Conditions supersede any other terms and conditions we may have provided to you and govern your participation as a Member of the FlexyB Rewards Program. By participating in the FlexyB Rewards Program, you accept these Terms and Conditions, including modifications that may be made from time to time, and agree to comply with them.

2. Prohibited Activities

Membership in FlexyB Rewards is a privilege that may be suspended, canceled, or terminated at any time, for any reason, and without compensation. Reasons for suspension, revocation, or termination include, but are not limited to: i) a situation in which a Member intentionally engages in activities or adopts behavior that, in the reasonable opinion of FlexyB Rewards, aims to evade or circumvent these Terms and Conditions or those of a FlexyB Rewards partner; ii) any abuse by a Member of these Terms and Conditions, any applicable additional terms, or any benefit, privilege, or reward associated with the FlexyB Rewards Program; iii) any false statement by a Member to FlexyB Rewards, its affiliates, its participating partners and suppliers, or any entity associated with or participating in the FlexyB Rewards Program; iv) any attempt by a Member to participate in the FlexyB Rewards Program through a script, macro, or any other automated means; and v) any other action or conduct by a Member that FlexyB Rewards deems, at its sole discretion, as harmful to FlexyB Rewards, the FlexyB Rewards Program, or the interests of FlexyB Rewards affiliates, partners, or participating suppliers.

FlexyB Rewards reserves the right to verify a Member’s Account at any time and without notice to ensure compliance with these Terms and Conditions. If, in the reasonable opinion of FlexyB Rewards, a Member has not complied with these Terms and Conditions, or if FlexyB Rewards believes that a Member may have violated these Terms and Conditions, FlexyB Rewards may, in addition to its other rights and remedies provided in these Terms and Conditions, at any time and in its sole discretion, take one or more of the following actions: i) freeze the Account of the Member in question while FlexyB Rewards investigates the suspected activities of the Member; and ii) refuse to credit or debit the Account of such Member, including canceling previously credited FlexyB Points. In the event that a Member’s participation in the FlexyB Rewards Program is terminated by FlexyB Rewards in accordance with these Terms and Conditions, all accumulated FlexyB Points will be immediately forfeited.

FlexyB Rewards reserves the right to limit or refuse Membership in FlexyB Rewards for any reason at its sole discretion, including if you do not comply with the requirements stipulated in these Terms and Conditions, if you are suspected of fraud or misconduct, or if FlexyB Rewards has previously canceled or terminated your Membership in FlexyB Rewards.

Unauthorized reproduction of a FlexyB Rewards card or membership number, or fraudulent and inaccurate statement regarding FlexyB Rewards Membership, is prohibited and may result in legal action. FlexyB Rewards cards and membership numbers belong to FlexyB Rewards, which may revoke them at any time at its sole discretion.

3. Disclaimer

FlexyB Rewards (including its affiliates and representatives) assumes no responsibility to you for any reason whatsoever, including but not limited to, regarding any modification or termination of the FlexyB Rewards Program (including any changes or removal of participating partners and suppliers), any changes to the terms of accumulation or redemption, or any errors relating to information about your FlexyB Rewards Membership or your Account, and FlexyB Rewards cannot be held responsible for any unauthorized access to your Account.

By joining or participating in the FlexyB Rewards Program, you agree to release and discharge FlexyB Rewards, its affiliates, and its representatives, as well as each of their officers, directors, agents, representatives, successors, and assigns from any liability for any loss, liability, claim, demand, damage, or expense asserted by any person or entity, relating to, among other things, the FlexyB Rewards Program in any way, your participation in the FlexyB Rewards Program, or the accumulation and redemption of FlexyB Points, or the use of any product or service obtained in connection with the FlexyB Rewards Program.

Furthermore, FlexyB Rewards (including its affiliates and representatives) is in no way responsible for the tax consequences arising from your participation in the FlexyB Rewards Program. You are solely responsible for reporting tax benefits and fulfilling any tax obligations.

FlexyB Rewards, its affiliates, and its representatives, and each of their officers, directors, agents, successors, and assigns, will in no event be liable for any direct, indirect, punitive, incidental, special, economic, or exemplary damages of any kind, whether in contract, tort, or otherwise, arising from your FlexyB Rewards Membership, the FlexyB Rewards Program, or these Terms and Conditions or related in any way to them.

4. Membership in FlexyB Rewards

Membership in the FlexyB Rewards Program (« FlexyB Rewards Membership ») is free and limited to individuals. Unless authorized by us and at our sole discretion, corporations, trusts, partnerships, or other entities cannot join the FlexyB Rewards Program.

You may only join the FlexyB Rewards Program once, individually, using your full legal name. Each Member may only have one account. Any attempt by an individual to register more than one account using the same or multiple email addresses, identities, registrations, logins, or any other method, may result in the cancellation of all FlexyB Rewards Points that have been awarded or are to be awarded to that Member, and the Member in question may also be excluded from participating in the FlexyB Rewards Program or any other aspect thereof.

Minors, meaning children who have not reached the age of majority in their province, territory, or jurisdiction of residence, cannot join the FlexyB Rewards Program.

5. Account Inactivity

All FlexyB Points in an inactive account are forfeited. Unless otherwise authorized by FlexyB, and at its sole discretion, your account becomes inactive if you have not accumulated or redeemed FlexyB Points for 18 consecutive months. If an account remains inactive for two consecutive years, we reserve the right to terminate your membership in FlexyB Rewards, close your account, and reassign your FlexyB Rewards number.

6. Accumulation and Redemption of FlexyB Points

In order to accumulate or utilize FlexyB Points, it is essential to be an active member of the loyalty program, which entails fully adhering to the terms and conditions as well as any additional conditions stipulated by FlexyB Rewards. FlexyB Points are acquired by purchasing a physical or virtual FlexyB card from a participating retailer. Temporary promotions by FlexyB Rewards may also enable the accumulation of FlexyB Points.

In accordance with FlexyB Rewards policy, only active members can accumulate FlexyB Points when they make a transaction at a participating retailer and additionally purchase a physical or virtual FlexyB card specifically designed for accumulating FlexyB Points. These FlexyB Points are then credited solely to the concerned member’s account.

FlexyB Points can subsequently be exchanged for a variety of products, items, gift cards, and other rewards offered by FlexyB Rewards participating partners and suppliers, subject to the general terms and other specific conditions for each exchange. The number of FlexyB Points required for each reward may vary depending on stock availability, timing of the exchange, and other factors determined by FlexyB Rewards and its retailers.

It is important to note that partners, suppliers, and available rewards may be subject to change at any time without prior notice. The FlexyB Rewards program awards 15 Points for every dollar spent on purchasing FlexyB cards. Each increment of 1,000 FlexyB Points is equivalent to 1 dollar in rewards.

7. Termination of Your FlexyB Rewards Account

You may terminate your membership in FlexyB Rewards and close your account at any time, without charge or penalty. You should redeem all FlexyB Points contained in your account before such termination. FlexyB Points contained in your account at the time you terminate your membership in FlexyB Rewards or close your account will be immediately forfeited, and you will have no further rights as a member or with respect to those FlexyB Points.

The death or personal bankruptcy of a member also results in the termination of membership in FlexyB Rewards.